Request a Return

If you are not satisfied with your MoonShade upon delivery and would like to return it, please request a return using the form below within 30 days of purchase. All returned products must be new with tags or wraps to receive a refund. Please review our full return policy here. We do our best to process returns and exchanges within 7 business days.

Holiday 2021 Return Policy (USA & Canada Only)

Orders placed between 11/1/2021 and 12/31/2021 are eligible for return for a full refund (less return shipping fee) to the original form of payment or via store credit through January 31, 2022. Returns made after January 31, 2022 will be eligible for store credit only. All returned items must be in new, unused condition with original tags to be eligible for return for a refund or store credit.


    You can find this in your order confirmation email.