Holiday Schedule


Shipping 

HoliShade Free Shipping

Free Shipping offer includes Ground Shipping through FedEx from 11/15 – 12/9/2021 to the 48 contiguous United States (not including Alaska, Hawaii, or international destinations, sorry). No code needed, discount will be applied at checkout. No minimum purchase required, may be combined with other offers.

Shipping Cutoff Dates

  • 12/9 – Last day for Ground Shipping to USA destinations with anticipated delivery by Christmas.
  • 12/17* – Last day for anticipated delivery by Christmas with upgraded Two Day** shipping. 

*Orders placed after 12/17 may not arrive by Christmas Day, 12/25. We will send you a printable card that you can gift to the lucky recipient on 12/25. 

**Due to materials restrictions, Magnet Anchors can not ship alone via FedEx Two Day. Upgraded Two Day shipping will only apply to orders containing MoonShade.

NOTE: While we have done our best to build in buffer time for on-time delivery before Christmas, carrier delays are possible and are outside of our control. Increased package volumes and staffing challenges since the beginning of the COVID-19 pandemic have caused persistent and unpredictable delays in many carrier networks.

For lost/damaged packages, delivery exceptions, or tracking issues, please contact the carrier for your delivery before contacting Moon as they may have additional information:

FedEx (Moon’s standard carrier): fedex.com or 1-800-463-3339
USPS: usps.com or 1-800-275-8777
UPS: ups.com or 1-800-742-5877

Returns Policy

Moon is offering an extended return policy this Holiday Season. 

Holiday 2021 Return Policy (USA & Canada Only)

Orders placed between 11/1/2021 and 12/31/2021 are eligible for return for a full refund (less return shipping fee) to the original form of payment or via store credit through January 31, 2022. Returns made after January 31, 2022 will be eligible for store credit only. All returned items must be in new, unused condition with original tags to be eligible for return for a refund or store credit. Visit our Returns page to request a return. 

Coupon Codes 

Free shipping discount is combinable with other coupons codes including affiliate discounts. 

Black Friday/Cyber Monday deal codes are combinable with free shipping, but not with any affiliate, email signup, or other discounts. Black Friday/Cyber Monday deal codes will be valid from 12:00:00 AM US PT on Friday 11/26/2021 through 11:59:59 PM US PT on Monday 11/29/2021.

Other Questions?

For more information about purchasing, shipping, or product information, check out our FAQ page here or contact support.